Work From Home Principal Communications Associate - Customer Channels Performance Solutions Communications Team ID- 1253
Locations: US Remote, United States of America
Work From Home Principal Communications Associate - Customer Channels Performance Solutions Communications Team
Who we are:
We support the people who support our customers. When customers need help they reach out to a large network of super-talented agents who have to confidently handle anything that is thrown at them. We help those agents to know the best thing to say or do to help our callers and we enable our operations front line leaders to support our agents in this work.
Why we need you:
We recognize how important having the right information at the right time is in influencing agent performance. You will use your omni-channel communications expertise to inform, influence, provide resources and drive engagement. We need folks like you who are passionate about having exceptional strategy, communication and relationship-building practices!
What we value:
- Curiosity: You will seek best practices and be driven to learn about emerging communication tools.
- Collaboration: You will partner across the enterprise to balance urgency and quality and make sure front line leaders have the information, tools and resources they need at the time they need it.
- Kindness: Change can be challenging. Leading through change is a critical skill. You will demonstrate empathy and optimism and be a positive change agent.
- Impact: You will have a significant impact through the solutions you develop and deliver in support of thousands of associates across our Channels organization.
Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
What you will learn:
- Our customers: You will learn about what our customers experience. You'll know what our agents and agent leaders need to know and when they need to know it.
- Our agents and leaders: You will learn what our agents do, how they learn, and what challenges they face. You will learn what our front line leaders need to know in order to support our agents through these challenges.
- Our business: You will learn about how we service customers and about our products, policies and priorities.
- Our partners: You will partner with Product, Tech, Risk, Enterprise Learning and line of business resources to deliver high quality results.
