Part Time Night Auditor id-1095

Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. This position requires excellent guest relations skills, strong attention to detail, and the ability to manage various front desk tasks efficiently. You will be responsible for balancing financial transactions, providing exceptional service to our guests, and maintaining the overall security of the hotel during nighttime hours.

Responsibilities

  • Perform night audit procedures, including balancing daily financial transactions and preparing reports for management.
  • Provide outstanding guest service by addressing inquiries, resolving issues, and ensuring a pleasant stay for all guests.
  • Manage front desk operations, including check-ins and check-outs, while maintaining accurate records in the hotel management system.
  • Handle phone systems effectively to assist guests with reservations and inquiries.
  • Ensure the security of the hotel premises by monitoring access points and responding to any incidents or emergencies.
  • Collaborate with housekeeping and maintenance teams to ensure all areas of the hotel are clean and functional for guests.
  • Maintain knowledge of hotel services, local attractions, and amenities to provide accurate information to guests.

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Experience

  • Previous experience in hospitality management or as a Night Auditor is preferred.
  • Strong guest relations skills with a focus on providing exceptional customer service.
  • Proficiency in phone etiquette and effective communication skills.
  • Familiarity with hotel management software and front desk operations is an advantage.
  • Multilingual abilities are a plus, enhancing communication with diverse guests.
  • A background in resort or hotel environments is beneficial but not mandatory.
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