Front Desk Clerk (Part-Time) id-1694
Job Summary:
Marriott Hotels & Resorts is seeking a part-time Front Desk Clerk to join our team. In this role, you will serve as our guests first point of contact and manage all aspects of their accommodation. We are seeking a professional with a strong customer service background and excellent administrative skills.
Description:
The Front Desk Clerk is primarily responsible for handling guest interactions with a friendly demeanor, maintaining an organized front desk, and ensuring that all front office operations run smoothly. If you have a knack for customer service and work experience in the hospitality industry, we would like to meet you.
Responsibilities:
– Welcome guests upon their arrival and assign rooms
– Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs
– Verify guests identification and registration
– Confirm group reservations and arrange personalized services for VIP customers and event attendees
– Manage online and phone reservations
– Respond to clients complaints in a timely and professional manner
Requirements:
– Proven experience as a front desk clerk or receptionist
– Knowledge of office management and basic bookkeeping
– Proficient in English (oral and written)
– Excellent knowledge of MS Office (especially Excel and Word)
– Strong communication and people skills
– Good organizational and multitasking abilities
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Educational Qualifications:
– High school diploma; hotel management or hospitality degree is a plus
Benefits:
As a Marriott employee, you will be entitled to incredible benefits including:
– Competitive pay
– Health and dental benefits
– Paid training
– Paid vacation
– Employee discount
– Opportunities for career advancement within the company
Company Overview:
Marriott Hotels & Resorts is a worldwide hospitality company that manages and franchises a broad portfolio of hotels, resorts, and related lodging facilities. Founded in 1927, Marriott has more than 6,500 properties in 127 countries and territories around the world. We are known for our commitment to quality, our focus on the guest experience, and our dedication to providing our employees with the tools and support they need to excel in their roles.
If you are a friendly, outgoing individual who loves meeting new people and believes in exceptional customer service, we would love to hear from you. Apply now to join our team and start your journey with Marriott.
